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Report A Claim

It is important for you to contact us and report the claim immediately after an accident at one of the following toll free numbers:

Texas
1.800.993.3226
Monday - Friday
8:00 AM - 6:00 PM CST

Florida
1.800.993.3226
Monday - Friday
9:00 AM - 7:00 PM EST

Louisiana
1.855.389.8938
Monday - Friday | 7:00 AM - 7:00 PM CST
Saturday | 7:00 AM - 1:00 PM CST


I've been involved in an accident, what do I do?

  • If it is safe to do so, move vehicles off roadway.
  • Check for injuries.
  • Call the police to report the accident.
  • Take photographs of the vehicles, accident site and participants. Try to obtain the license plates of involved vehicles in the photographs.

Gather Information

  • Drivers - write down other driver(s) license number, license state, date of birth, insurance information including company name, phone number, agency, policy number and policyholder's name.
  • Passengers - write down name, address and home/work telephone numbers of all passengers in all vehicles involved.
  • Witnesses (particularly those not involved in the accident) - write down name, address and home/work telephone number.
  • Vehicles - write down make, model, color and license plate number of all vehicles involved.
  • Location - write down the exact location of the accident.
  • Police - write down the name of the police department and report number.